Privacy Policy

Introduction

Welcome to Velorix, your trusted online eyewear store. We respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices you have regarding your information.

Information We Collect

When you browse our website or place an order, we may collect information necessary to provide our services.

Personal Information

• Your name
• Phone number
• Email address
• Delivery address
• City and postal information
• Order details

Website Information

• IP address
• Browser type
• Device information
• Pages visited
• Website interaction data

How We Use Your Information

Velorix may use your information for the following purposes:

• Processing and delivering your orders
• Contacting you about your order
• Providing customer support
• Improving our products and website
• Sending important service updates
• Preventing fraud and unauthorized activity

Orders & Payments

When you place an order with Velorix, we collect the information required to process and deliver your purchase.

Depending on the payment method available on our website, payment information may be processed through secure third-party payment providers.

Cookies

Velorix may use cookies and similar technologies to improve your browsing experience.

Cookies may help us remember your preferences, maintain shopping cart functionality and understand how visitors use our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Data Security

Velorix takes reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

We may work with trusted third-party service providers to help operate our store and provide services to you.

These services may include payment processing, delivery, analytics, hosting and communication services.

Third-party providers may only receive information necessary to perform their specific services.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Ask questions about how your information is used.

To make a privacy-related request, please contact us using the information provided below.

Children's Privacy

Velorix does not knowingly collect personal information from children without appropriate consent where required by applicable law.

If you believe that a child has provided us with personal information, please contact us so that appropriate action can be taken.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.

Any updates will be published on this page with the revised "Last Updated" date.